Responsible Gaming

S111 — Responsible Gaming
We are committed to your protection

Gaming is for fun — not for stress. s111 believes every player's mental and financial wellbeing comes first. Use our responsible gaming tools and guidelines to play safely and enjoy the experience.

Time Limit Budget Control Self-Exclusion 24/7 Support 18+ Only

Our Responsible Gaming Features

Tools and protections s111 has in place for every player

Set a Time Limit

Set your own daily or weekly time limit for gaming. When the time is up, the system will automatically alert you and close your session.

Deposit control

Set a daily, weekly, or monthly deposit limit. Once a limit is in place, increasing it requires a cooling-off period.

Breaks & Cooling-Off

Take a voluntary break lasting anywhere from 24 hours to 30 days. During this time, logging in or placing bets will not be possible — your mental wellbeing comes first.

Self-Exclusion feature

Need a longer break? You can fully suspend your account for anywhere between 3 months and 5 years. This option can be activated at any time.

Setting a loss limit

Decide in advance the maximum loss you're comfortable with in a given period. Once that limit is reached, gaming will stop automatically.

Professional Support

If you feel you may be developing a gaming addiction, our 24/7 support team is here for you. We can also connect you with professional counseling services if needed.

01
What does responsible gaming mean?

Responsible gaming means enjoying gaming as a leisure activity — free from financial pressure or emotional dependency. s111 believes gaming is only truly enjoyable when it's kept within your own means and time.

Many players in Bangladesh slip into uncontrolled gaming — what starts as fun can gradually become a habit. To help prevent this, s111 has built a comprehensive Responsible Gaming framework that keeps every player informed and safe.

The core principle of responsible gaming on our platform is simple: you make the decisions — we just provide the tools. How long you play, how much BDT you spend, when you take a break — it's all in your hands.

Core Principles Gaming is simply a form of entertainment. It should never be seen as a source of income, and you should never play using borrowed money or emergency funds.

02
Warning signs of gaming addiction

We don't always recognize when gaming habits have become a problem. Watch out for these warning signs:

  • Spending beyond your budget or more than you can afford
  • Repeatedly returning to gaming to try to recover losses
  • Hiding your gaming habits from family or friends
  • Feeling restless or irritable when not gaming
  • Neglecting sleep, work, or daily responsibilities
  • Downplaying or lying about losses
  • Repeatedly failing in attempts to cut back or stop gaming
  • Turning to gaming as an escape from stress or anxiety
If you notice one or more of these signs Please contact the s111 support team or use our self-exclusion or cooling-off features.

03
Gaming limit features

S111 gives you the ability to set various types of limits. Here are the details:

Limit Type Time Limit Time to take effect Status
Deposit limit Daily / Weekly / Monthly Immediate Active
Loss limit Daily / Weekly / Monthly Immediate Active
Session Time Limit Per Session Immediate Active
Cooling-Off Period 24 Hours – 30 Days Immediate On request
Self-Exclusion 3 Months – 5 Years Within 24 Hours Permanent Option
Bet Limit Per Bet / Daily Immediate Active
Important information Lowering a limit takes effect immediately. Raising one requires a 7-day cooling-off period — this is intentional, to prevent impulsive decisions that lead to overspending.

04
Self-Assessment — 8 Questions

Answer the following questions honestly. If you answer "Yes" to 3 or more, consider reaching out for support.

1

Have you spent more than your set budget?

2

Have you played more in an attempt to recover your losses?

3

Is gaming affecting your sleep or work?

4

Have you kept your gaming habits hidden from loved ones?

5

Do you feel restless or uneasy when you're not gaming?

6

Have you turned to gaming to relieve stress or emotional pressure?

7

Have you ever played using borrowed or loaned money?

8

Have you tried to stop gaming but found you couldn't?

05
Practical Tips for Playing Safely

These are the practices experienced players follow — and they can work for you too:

  • Set Your Budget Upfront: At the start of each month, set aside a specific amount from your entertainment budget for gaming.
  • Use a timer: Set a session timer on your phone or browser — when the alarm goes off, take a break.
  • Don't bet on impulse: Avoid gaming when you're angry, depressed, or overly agitated.
  • Accept your losses: Accepting a loss is the right call. Most problems start when players chase losses trying to win it back.
  • Take a Break: Avoid extended gaming sessions. Take at least a 10-minute break every hour.
  • Never use emergency funds: Never use money set aside for rent, medical expenses, or education on gaming.
  • Let Someone You Trust Know: Let someone you trust know about your gaming habits — they can help keep you in check.
Keep in Mind Responsible Gaming isn't about not playing — it's about playing smart, on your own terms.

06
Important information for parents

S111 is a strict 18+ platform. We verify users at multiple levels to keep minors safe. That said, family members can take some additional precautions:

  • Keep devices and passwords out of children's reach.
  • Keep parental controls enabled on your browser.
  • Keep financial accounts and payment details separate and out of reach of your children.
  • If you have any suspicions, let our support team know — we'll act right away.
If a Minor Is Detected If a minor has accidentally created an account, it will be closed immediately, all deposits will be refunded, and their data will be securely deleted.

Quick Support

Our support team is always ready to help with any issue.

Live Chat
Available 24/7
View FAQ

Self-Exclude

If you feel you can't control your gaming, you can temporarily or permanently close your account.

  • Options from 3 Months to 5 Years
  • Permanent closure is also available if preferred
  • Registration Blocked While Exclusion Is Active
Log in to your account

Healthy Gaming

  • Play for Entertainment
  • Stick to Your Budget
  • Take Regular Breaks
  • Spend Time with Family
  • Don't bet on impulse
  • Don't chase your losses
  • Never play with borrowed money

About responsible gaming Frequently Asked Questions

Answers to the most frequently asked questions from players

Self-exclusion takes effect within 24 hours of your request being received. During this time, our team reviews and fully suspends your account. While the exclusion is active, logging in, making deposits, and placing bets will not be possible.

Any request to increase your deposit limit will only take effect after a 7-day cooling-off period. This waiting period is intentional — it helps prevent impulsive overspending in the heat of the moment. However, reducing your limit always takes effect immediately.

Yes, completely safe. Your account balance is not affected while a cooling-off period or self-exclusion is active. Once the break ends, you can withdraw as normal.

Approach them with empathy, not judgment. Contact the s111 support team — we also assist with third-party requests. If needed, recommend they speak with a professional mental health counselor. Active family support makes the biggest difference.

Yes. s111 verifies age at registration and confirms identity through the KYC process. If a minor's account is detected, it is closed immediately, all funds are returned, and all data is permanently deleted. We have a strict zero-tolerance policy on this.

After logging in, go to Account Settings and find the "Responsible Gaming" option — that's where you can set all your limits. Deposit limits, time limits, loss limits, and self-exclusion are all available there. If you need help, reach out via live chat.
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Safe Gaming, Great Experience

All the responsible gaming tools you need are right at your fingertips on s111. Register today, set your own limits, and play your way.

For players aged 18 and above only. Please play responsibly.

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